We have received reports of fraudulent emails in which criminals pretend to be coeo. These messages often ask you to make a payment, click on a link, or share personal information.
These messages are not sent by coeo.
How to Check Whether a Message Is Really from coeo
Please check the following:
- A coeo file number always consists of 8 digits and starts with an 8 or 9.
- Emails from coeo are only sent from:
- You can verify your case through My coeo: portal.coeo-incasso.nl.
If the portal does not recognize the file number, the message is likely fraudulent. - coeo will never threaten to seize your assets. Only a court bailiff has the authority to enforce a seizure.
What Should You Do?
Have you received a suspicious message?
- Do not click on any links.
- Do not open attachments.
- Do not share personal or financial information.
- Always check the sender’s email address carefully.
Not Sure Whether a Message Is Genuine?
Do not make a payment through the link provided and contact us first.
You can reach us via:
- Telephone: +31 10 414 54 44
- Email: info@coeo-incasso.nl
- My coeo: portal.coeo-incasso.nl
Received a Suspicious Message?
If you have received an email that appears to come from coeo and you are unsure whether it is genuine, do not reply to the message and delete it immediately.
Below you will find examples of phishing emails currently in circulation. These examples can help you recognize fraudulent messages and avoid becoming a victim of fraud.
