coeo Incasso
coeo Incasso is a collection agency based in Rotterdam. Our clients are companies and organisations both in the Netherlands and abroad. Have you received a message from coeo Incasso or have you been called by us? There is a good chance that you have not paid one or more invoices from our client(s).
Let's fix it together!
We are here to help you
At coeo Incasso, we strive to resolve payment arrears in the best possible way. With the help of our online portal Mijn coeo, we do everything we can to give you insight and make it easy and quick to pay, with a focus on a good customer experience.
Log in via My coeo
Through our online portal Mijn coeo, you can directly view your outstanding balance(s) and make a payment, arrange a payment plan, or submit a dispute. We are available by phone Monday to Thursday from 08:30 to 20:00 and on Friday from 08:30 to 17:00.
Help & Advice
Help with resolving debts
Financial hardship can have many causes, such as sudden unemployment, a divorce or other private backdraws. At this, an incomplete overview of current spendings, excessive high loans, but also a company bankruptcy could lead to payment arrears, and eventually to excessive debt burden.
coeo Incasso is the mediator between you and your creditor(s). Our trained and experienced staff are there to help you find a solution to a difficult financial situation. We do so by checking the cause of your payment arrears, by discussing matters with you and by acting in conformity with the NVI (Nederlandse Vereniging van Gecertificeerde Incasso-ondernemingen) standards and rules.
Collection Quality Mark
coeo Incasso is member of the Nederlandse Vereniging van gecertificeerde Incasso-ondernemingen (NVI). The NVI is the industrial organisation of and for collection agencies. As a member, we have to follow the Incasso Keurmerk’s guidelines. It indicates what we can, have and must do when executing collection activities. Want to know what this quality mark means?
Privacy
coeo Incasso takes your privacy seriously and processes and uses your information in a way the integrity of your information is guaranteed as much as possible. With the new General Data Protection Regulations (GDPR), we realise privacy rights have become more important than ever before. Please view our Privacy Statement for more information about our privacy policy.
Should you have questions about our privacy policy or have a request to view your personal data, you can also contact our Data Protection Officer by sending an email to FG@coeo-incasso.nl.
Check our Privacy Statement